Mobile App Tips, Info & FAQs
Whether you're at home or on the go, let mobile banking make your life a bit easier.
With United Texas Mobile, you can view your account balances and transaction history, transfer funds, deposit checks, pay your bills and more. Real-Time Fraud Protection lets you control the status of your United Texas credit or debit card from anywhere. Plus, you can easily turn off card access when you travel or if your card is lost or stolen. Need an ATM or real life assistance? United Texas Mobile lets you tap into an all-in-one directory of our locations, shared branches and surcharge-free locations using your phone’s GPS.
United Texas Mobile: Simple, free and more secure than ever
Almost 90% of Americans have a smartphone. That means 90% of Americans are walking around in broad daylight with supercomputers in their pockets. With that much computing power at your fingertips, it’s time to save yourself some precious time — and money — by turning over your banking tasks to United Texas Mobile. It’s simple, it’s free and it’s more secure than ever.
1. Stay Safe and Sound
PCs get hacked, Macs and Point of Sale terminals get compromised, but mobile platforms are admirably secure. So far, no one has successfully compromised mobile devices for a few reasons. First, the diversity of devices makes it difficult for hackers to pinpoint widespread vulnerabilities. Second, providers ensure mobile devices are tightly controlled and their data is heavily encrypted. And finally, lost and stolen phones can be deactivated remotely, keeping your information in good hands and out of bad ones.
2. Banking Whenever, Wherever
Need to kill some time on the train? Want to look busy while you’re waiting in line? United Texas Mobile Banking is quick and convenient, so you can peek at your accounts whenever you have a minute to spare. Worried your balance is getting low? Check your account and transfer funds before you’re overdrawn. Plus, more convenient banking means more frequent banking. Access your accounts anytime from anywhere so you can catch mistakes early and solve problems before they start.
3. All Access Pass
So it’s the weekend/a holiday/after 5 p.m. and your money matters are on your mind. With mobile banking, you don’t have to wait until Monday morning to deposit a check, send a payment, or check a balance. Set your mind at ease by peeking at your accounts on your device after hours. You won’t even have to get out of bed.
4. Everybody’s Doing It
Mobile Banking isn’t the wave of the future anymore…it’s the present. Start using United Texas Mobile Banking now and you’ll be a pro by the time you can buy and sell houses from your iPad. Technology moves and improves rapidly; if our app lacks a feature you want now, just wait a few months. Better yet, shoot us an e-mail and tell us what you want our mobile platform to do for you.
Is United Texas Mobile secure?
Mobile Banking offers the same security and encryption as our Online Banking service, ensuring that your information is safe and secure.
Who can enroll in United Texas Mobile?
The Mobile App is available to all members currently enrolled in Online Banking.
Already using Online Banking? Login and get started today!
Login (link to Online Banking)
Not currently enrolled in Online Banking? Sign Up Now!
Are check images available on United Texas Mobile?
Check images that may have cleared your account are available on Mobile Banking.
What if my phone is lost or stolen?
Disable Mobile Banking on your device at any time by signing into Online Banking and clicking on the “Device Management” tab under the User Profile menu. Click the box corresponding to your device , then click “delete” to remove Online Banking access for that device. This will cancel your Mobile Banking registration associated with that device. Or you may call the Credit Union at (800) 531-8456 during business hours and we can un-enroll your device for you.
What if I lock myself out?
This functionality is not currently available on our mobile app. Visit our website at utxcu.com and login to Online Banking and click on the “Forgot Password” link to reset your access.
Do I need to use Online Banking in order to use the Mobile App?
Yes. Members must first enroll in Online Banking before downloading the mobile app to a device.
How can I make it easier to distinguish between my different accounts?
You can add Account Nicknames to help differentiate between your accounts. Log into Online Banking and click on the three vertical dots to the right of your account names to edit them. If you have multiple accounts set up, you’ll need to log in to each account separately to nickname the accounts.
Can I login to Mobile Banking using Touch ID or Face ID?
Yes! If your Apple or Android device is compatible with Touch ID or Face ID, you may login with the technology after you enable it on Mobile Banking. At this time, it may only be used for one user at a time.
Next StepGo To Next Step
Mobile App Why United Texas
- Access Mobile Check Deposit to make deposits remotely with a snapshot of your check
- Pay your bills with Online Bill Pay
- View holds, pledges, and pending ACH transactions
- Manage your United Texas Platinum Mastercard® account
- Contact United Texas via e-mail or phone with one tap
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Mobile App How it Works
Getting started with United Texas Mobile is free* and simple.
Confirm your enrollment in Online Banking (or apply online).
Go to the App Store or Google Play, search for United Texas and download the app.
Login using your online banking credentials.
Congratulations! Now you can now manage your accounts, anytime and anywhere, with your smart device.
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Need a Hand?
To access your account via United Texas Mobile, you must be enrolled in Online Banking. Apply online or contact us today to enroll.
Downloading applications from unknown or suspect origins could compromise your mobile device login credentials. Malware infection can also occur when you attempt to unlock or hack your device.
*United Texas does not charge a fee for the use of our Mobile Banking service. Depending on your mobile service data plan, you may incur network charges or fees to download. Check with your mobile service carrier for more information.
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