COMPLAINT NOTICE

If you have a problem with the services provided by this credit union, please contact us at:

United Texas Credit Union
5500 UTSA Boulevard
San Antonio, TX 78249

Or, send an e-mail to ask@utxcu.com*,

Or, call us at (800) 531-8456.

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

U.S. Mail: 914 East Anderson Lane, Austin, Texas 78752-1699

Telephone: (512) 837-9236

Fax Number: (512) 832-0278

E-Mail: complaints@cud.texas.gov

Website: www.cud.texas.gov

*Warning: Please do not include any sensitive information when contacting us via e-mail. E-mail is not a secure method of communication. To protect the security of your accounts, we will not send secure information to you via e-mail. For transactions or inquiries requiring the exchange of sensitive information, please contact our Call Center at (800) 531-8456 or send us a secure e-mail within Online Banking.